Sunday, April 18, 2010
Sunday, January 31, 2010
Introduction to Billing System
Fraud system
In telecom industry there’s always possibility for fault, either by person or system. Billing system need to supply data of customer usage to fraud management system, then fraud system will calculate and compare those data with network call data to get the mismatch between those two data. If billing data less then network data, it will be revenue leakage in the systems.

Loyalty system
Customer will get benefit for their usage and subscription. Billing system will provide data for usage and customer data for loyalty system. Then loyalty system will create point for each customer, the point it self will be able to exchange will bonuses from operator.
Interconnect system
Interconnect is mechanism for provider pay their call cost to other operator. For example, A provider customer call to B provider customer, then A provider should pay B provider interconnect cost for each call. How to determine the cost? This is where Billing pays important role to set the cost. Billing system will provide data for get the interconnect cost.
Data warehouse
Data warehouse or Business Intelligent mainly used by top management to make strategic decision for company future move in the telecom industry, either to set lower tariff or enhance the ARPU (Average revenue per user). Billing system usually provides cost per call per customer to be manipulated in data warehouse and presented in business intelligence dashboard. Some information related to data warehouse could be found in data warehouse solutions.
Tuesday, January 19, 2010
Customer Management in Telecom BSS Architecture
- Marketing process
- Sales process
- CRM process
Tuesday, January 12, 2010
Telecom Application Map
Friday, January 8, 2010
What is Telecom BSS?
Tuesday, September 30, 2008
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